Noetix Add-In for Microsoft Excel questions & answers

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Question by Guest
418 views
August 9, 2016

In Excel 2013, Noetix add-in 2.1.64.2 is causing Excel to crash:


An exception occurred while calling function "GetEnabled". The Exception message is: Object reference not set to an instance of an object.


Worked just fine Friday, but on Monday this error appeared. I have done the following, without any improvement: removed add-in, repaired Office, re-installed add-in.


Any help would be greatly appreciated.

S
Answer by Sean Hill

You should also run a registry cleaning procedure with the help of CCleaner in order to delete the obsolete files. Even if you remove the add-in through uninstalling, certain files and registry items will remain on your PC causing issues when the add-in is reinstalled.

After all the operations, reboot the PC, reinstall the add-in and it should work.

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